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Warranty

Full Window Protection for 10 Years

 

The products purchased by the customer will be repaired, replaced or properly adjusted within three years from the date of installation, under normal use conditions, due to process or installation of the entire window. At the same time, Mylch will bear the costs of repairs, spare parts, labor, and maintenance staff transportation caused by itself.

Limited Lifetime Maintenance

 

Mylch has always insisted on starting from the customer’s point of view, and constantly improving after-sales service policies to provide customers with peace of mind and convenient services. Mylch promises that during the use of our doors and windows, customers will be provided fast, professional and satisfactory maintenance based on any problems arising from prolonged use, adverse weather effects, improper use, etc.

Parts Warrantees

 

Mylch knows that “quiet life” is an important factor in every family’s happiness, so under the normal use of the product, special long-term warranty is applied to the problems of insulating glass, sealant strips, hardware, and profile aging. During the special warranty period, Mylch Windows & Doors will repair or make appropriate adjustments to the product in accordance with the post-sale policy.

Warranty and Protection Notes

 

The special warranty policies for doors and windows beyond the 10-year guarantee must be registered through the Mylch Windows & Doors before they can take effect.

Glass is a fragile product. After the on-site delivery of the product protection obligation is transferred, if surface scratches, cracks, etc. cannot be clearly identified as the responsibility of the manufacturer, Mylch Windows & Doors will charge the maintenance replacement.

After the repair or replacement service of the product, the original warranty period of the main material is not recalculated.

Non-professionals shall not dismantle the door and window hardware systems. Otherwise, the Mylch Company will not bear the corresponding responsibility for the lost fans and other damages that may be caused.

After the customer replaces the door and window accessories by himself, the warranty service is automatically terminated.

Mylch Partners

 

Mylch products are only the best in world because we partner with only the best companies in the world. From engineering solutions to parts, technology, wood, hinges and so much more, Mylch partners are proven global leaders in the industries they serve.

Request for More Information

Whether you are an individual or home builder, if you'd like to find out more information on Mylch Windows & Doors or require pricing, simply fill out the form and one of our representatives will contact you as soon as possible.

15 + 10 =

The Beauty of Nature and Engineering

Click on the image to view or download our Mylch USA Sales Brochure.

Request for More Information

Whether you are an individual or home builder, if you'd like to find out more information on Mylch Windows & Doors or require pricing, simply fill out the form and one of our representatives will contact you as soon as possible.

14 + 14 =

The Beauty of Nature and Engineering

Click on the image to view or download our Mylch USA Sales Brochure.